The highest level of attention is given in creating each and every one of Demmerys Artificial Flower Arrangements.
Particular attention is given to the very smallest of details to ensure the very best in realism, customer experience and satisfaction.
Common purchase queries answered
Orders and Shipping
All orders are delivered usually within 3-5 working days unless otherwise informed for bespoke orders.
All our artificial flower arrangements are handmade to order and need 2 hours minimum drying and setting times, however we do our best to get your order to you as soon as possible.
* Please note: for bespoke orders and very large arrangements, delivery schedules will be confirmed with you after placing your order.
You can track your order with the tracking code you will get emailed to you from the courier.
Please contact us on 0121 270 6597 or 07980 740759 should you have any questions or concerns.
If an item is out of stock we will contact you and offer an alternative or advise you when that product is going to be available again.
We hope you will be 100% happy with your purchase. However, if you wish to return your purchase please inform us within as soon as possible either by email firstname.lastname@example.org or telephone 0121 270 6597 or 07980 740759 .
Please note that refunds will only be issued on receipt of the item in their original condition and in the original packaging.
We can arrange return of an item to be collected from you via our courier, this will incur a charge to be deducted off the refund.
Consumer Protection (Distance selling) Regulations 2000, items should be received by Demmerys within 14 days of the cancellation notification.
Items should be returned to:
85 Dartmouth Avenue
Please obtain proof of dispatch, we cannot accept responsibility for goods lost or damaged in transit.